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choice - 
the magazine of professional coaching


Our choice premium partner, MHS, Inc., presents us with a four- article series, each one based on the principles of Emotional Intelligence

Top Ten Coaching Tips



In our first article, esteemed MHS Partner, Jan Hovrud shares her Top Ten Coaching Tips.


Jan Hovrud is a client-oriented professional with over 18 years of experience in course development, interactive workshop facilitation, coaching, leading and managing.


Coaching isn't easy.

  1. Know the organization through the coachee's eyes
    Have the coachee map out the organization and his/her position. This is an easy exercise that gets the coachee talking about something that s/he is very familiar with. It is critical for the coach to understand the dynamics of the relationships in the organization.
  2. Use a triad of instruments
    Build perspective and self-understanding by integrating three instruments. My favorites are the EQ-i, MBTI Step II and an internal 360 degree instrument.
  3. Use a continuum approach
    Once you have identified the critical behaviors necessary for the coachee's success and intended career path, have him/her visually mark where they are on a continuum of those behaviors.
  4. Step Away-guide, don't direct
    Sometimes this is the hardest thing to do. Discovery is the key to helping the coachee make necessary changes.
  5. Build on strengths
    This is nothing new, but I find coachees tend to magnify their weaknesses.
  6. Notice behaviors in the moment and link them to improving performance
    Say, for example, "While we have been talking, I've noticed that you ___. How does this affect you at work?"
  7. Explore good and bad examples
    Ask about what the coachee has learned from previous best and worst leaders.
  8. Think of jazzy ways for the coachee to remember the points of the session
    i.e. 'Bullets for Bob', 'Notes for Nancy', or 'Memo's for Mike'
  9. Create a learning association with an item on the coachee's desk This works great for visual coachees. For example, a family photo may be used to remind him/her of the need for work/home balance.
  10. Encourage the coachee to find a trusted 'insider'
    This gives them another opportunity to receive feedback on specific growth areas.

About Jan Hovrud

Jan Hovrud, President of Training Werks, Inc., is a client-oriented professional with over 18 years of experience in course development, interactive workshop facilitation, coaching, leading and managing. Her expertise in business best practices and psychological instruments bring tangible business results for her clients. Her focus is on fostering teamwork, setting high standards for performance and building contributions of individual team members.

Jan's work has centered on shifting paradigms, self- reflection and leadership processes. She is certified in many psychological instruments that enable leaders to see themselves and understand how to achieve higher levels of performance. Her certifications include the following instruments and concepts: EQ-i, EQ-i 360, MBTI Step II-Master Practitioner, TKI (Thomas Kilmann Conflict Instrument), FIRO-B, CDP (Conflict Dynamics Profile) and the William Bridges Change Transitions Model. Jan has extensive knowledge of the EQ-i having coached and facilitated training for over 3,000 government and private sector leaders in this instrument.

MHS is proud to publish the premiere predictive emotional intelligence assessment tool in the market, the EQ-i. Not only does using the EQ-I make consultants and coaches like you, an authority on EI with your customers, but our new partnership program will help you secure new leads and grow your business. Ask your emotional intelligence sales representative about our partnership program today.

Contact info:
eiconnection@mhs.com
Website link: www.mhs.com/ei Linkedin

For updated information on our choice Multi Media Expert Series visit www.morefromchoice.com

For archived MP3 audio library visit www.morefromchoice.com

For the choice expert series archives visit www.choice-online.com/expertseries.html


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